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Getting Started FAQ How Do I? Technical Support Basic Skills & Requirements

Basic Skills & Requirements — Index of Topics

Basic Skills Overview

Basic Skills 1: Mouse and Keyboarding Skills

Basic Skills 2: Study Skills, Reading Comprehension, and Work Habits

Basic Skills 3: Internet Navigation

Basic Skills 4: Word Processing Files

Basic Skills 5: Saving Files

Basic Skills 6: Email

 

Computer Equipment 1: Hardware

Computer Equipment 2: Internet Browser

Computer Equipment 3: Anti-Virus Software

Computer Equipment 4: Email Software

What Terminology should I know?

Basic Skills Overview

In order to take online classes at WCCC, you will be expected to have the following skills.

1. Using a computer:

  • turn on a computer, its monitor, and its printer

  • start up programs or switch between programs to complete tasks

  • move a mouse to specific points on the screen and use it to activate commands, to reveal menus, to move (drag) screen elements

  • use a mouse or commands to open, close, or resize windows on the computer display

  • become familiar with the layout of a standard keyboard and use keys (hunt and peck is okay) to enter characters (text), to erase (delete) text, and to move the cursor around the screen

  • know how to insert and remove a floppy disk and/or a CD-ROM

  • shut down the computer appropriately

2. Using word processing software:

  • use Microsoft Word to create a new word processing file and save the file to an appropriate disk

  • use keyboard commands and the mouse to highlight text, delete (cut) or move (paste) text, and format text (for example, make it bold or change its size)

  • use a spell checker and recognize its limits (A spell Czech ken sea know airs inn this sentence.)

  • retrieve an existing file and save changes made to the file

  • print a word processing document

3. Gaining access to the Internet:

  • Use a browser such as Internet Explorer for Windows or Safari for Macs to access the World Wide Web

  • enter an Internet address (URL such as http://wccc.blackboard.com) to view a specific site

  • use a search engine such as http://www.google.com or http://www.webcrawler.com to locate sites for specific information

  • print information gathered from Internet resources

  • save information gathered from Internet resources

  • use a favorite or bookmark to save the address (URL) of a site you may need to visit again

4. Using email

  • know your own email address

  • send, receive, and reply to email

  • print and/or save email messages

  • understand that email has limited privacy

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Basic Skills 1: Mouse and Keyboarding Skills

You should have the following mouse skills:

  • pointing and clicking

  • dragging the mouse to select text or elements of the screen

  • manipulating the cursor with the mouse

Here are two good tutorials for mouse skills. The first is meant for someone who has never used a computer before. It was put together by the Northville Public Library in Michigan: click here to visit the site.

The second mouse skills tutorial is a little more fun, but assumes that you can already move the mouse and can click on links; click here to try it out.

Because most of the work and communication you will do in an online course is written, a lack of good keyboarding skills can be a serious drawback. You need not know how to type using a formal typing style, or even be able to type very fast, but imagine having to hunt-and-peck your way through an online exam that has a time limit of one hour. The more slowly you enter information, the less time you will have to double check your work and to think critically.

Here is a short test of your keyboarding skills. If it takes you more than 90 seconds to type the following sentences, you may want to reconsider taking online classes until you have brushed up your keyboarding skills (by the way, WCCC offers keyboarding classes ONLINE!).

Please click your mouse into the text box below, and type the following sentences (each sentence uses all 26 letters of the alphabet, in case you are wondering how they are related). Read the sentences to yourself a few times, then start your egg timer or use the second hand on your watch to count out 90 seconds while you type in the sentences. Do not worry about hitting "Enter" at the end of every line; just keep typing as you go along!

The quick brown fox jumps over the lazy dog. I quickly explained that many big jobs involve few hazards. Jack Farmer realized that big yellow quilts were expensive.

Did it take you less than 90 seconds? If so, you should have little trouble keeping up with your online course.

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Basic Skills 2: Study Skills, Reading Comprehension, and Work Habits

Three of the most important basic skills that you will need in order to be successful in online courses have very little to do with computers. Students who learn best in online courses are good at these three skills:

  1. Study skills: are you able to take notes based on a textbook and a printed lecture? Can you anticipate the kinds of questions and problems that your instructor will likely ask? Do you prepare your own study guides for tests and projects?

  2. Reading comprehension: are you able to select the main idea from each paragraph you read? When you read, do you write down unfamiliar words and concepts? Do you sometimes have difficulty in understanding passages from your textbooks, or are things usually clear the first time through? Do you reread passages that seem to be important, so that you remember them well?

  3. Good work habits: can you set aside a quiet place in which to study and work, away from potential distractions? Are you willing to work hard by yourself, and if you have questions or concerns, are you willing to wait sometimes as long as two or three days for a response? Can you devote at least six hours a week for each three-credit class you take online? Is the time you plan to devote to online courses "stolen" from your other responsibilities, or do you really have the time every week? Many students who end up dropping out of online courses do so because they thought they could squeeze an online course into an already busy life!

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Basic Skills 3: Internet Navigation

If you are new to the Internet, you can get some experience in how to move from one place to another by visiting the "Surf the Web" page at Learn The Net: click here. Also, take a look at the "Web At-A-Glance" section.

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Basic Skills 4: Word Processing

Unfortunately, we cannot show you how to get good keyboarding and word processing skills in just a few minutes. You should be able to keyboard fairly accurately and use your word processing software to set the font, font size, margins, spacing, and pagination in documents. If you are not sure about these skills, we offer basic classes both face-to-face and online in keyboarding and how to use Microsoft Word. Ask your counselor about OFT102 and CPT150. OFT102 is a one credit class in Basic Keyboarding. CPT150 or Microcomputer Concepts is a three credit course that covers computing basics, Word, and Excel. We highly recommend these classes if you need to brush up your keyboarding or computer skills.

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Basic Skills 5: Saving Files

To learn how to save files from the web onto your computer, visit the "Downloading Files" Page at Learn The Net.com.

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Basic Skills 6: Email

Learn The Net.com has a wonderful web site set up that explains how email works and how you can manage your own email, click here.

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Computer Equipment 1: Hardware

In order to be successful in your courses, you will need access to a computer with these minimum requirements:

  • A computer running Windows 2000 or Windows XP,(Vista can also be used, but there have been some problems). a CD-ROM drive, and access to a letter quality printer (Macintosh systems should be running either the 10.3 Panther or 10.4 Tiger operating system)

  • Microsoft Word

  • A Dial-Up, DSL, or Cable connection with an Internet Service Provider, public web access such as at a library (ask first about availability), or the WCCC computer labs

  • Access to email. While enrolled at WCCC, each student has a free email account. Go to http://my.wccc.edu for access to your college email account. (Many email accounts include automatic filtering to stop viruses and SPAM. If using another email account, check to make sure that messages from your instructor are not being deleted or placed in a junk folder.)

  • Microsoft Internet Explorer or Safari browser. These browsers may be downloaded free from the Internet. Macintosh users should have the latest version of the Safari browser. We do not recommend the use of Netscape or Firefox web browser

  • The course syllabus will list any additional software or plug-in requirements for specific courses.

  • For the collaboration tools, such as the Chat Room, to work properly, Java must be installed and running. Blackboard will give you a link to update Java if this is necessary on your computer.

For additional tutorials on how to choose computer hardware and software programs, see the list put together by the Central Kansas Library System: click here.

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Computer Equipment 2: Internet Browser

Please have one of the following minimum Internet browser configurations:

  • Microsoft Internet Explorer (IE) for Windows or Safari for Macs, these browsers may be downloaded free from the Internet. Instructors may require the use of additional software or plug-ins.

  • NOTE TO AOL USERS: AOL&;s browser is not compatible with our software; please use Internet Explorer for Windows or Safari for Macs. To see how to use AOL to take online courses, see the Technical Support documentation under Course Documents.

For additional tutorials on how to use Internet browsers, see the list put together by the Central Kansas Library System: click here.

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Computer Equipment 3: Anti-Virus Software

Because online courses require you to send files and messages across computer networks, it is VERY IMPORTANT to have anti-virus software installed on your computer. Remember, too, that anti-virus software is ineffective if it is not kept current! Two of the major anti-virus software companies are McAfee (http://www.mcafee.com) and Symantec (http://www.symantec.com). WCCC strongly encourages you to have anti-virus software installed on your computer and to keep it updated regularly.

For additional tutorials on how to select and use anti-virus software programs on your computer, see the list put together by the Central Kansas Library System: click here.

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Computer Equipment 4: Email Software

It is to your advantage to have an email account that you can check from anywhere. Our online students often do their work for classes from different places at different times (at work, at home, even on vacation), which makes having a web-based email account useful. You must have a working email account in order to take online classes at WCCC. You can use your own or use the free college email account.

For more information on your college email account go the Getting Started document or click here.

For additional tutorials on how to use email, see the list put together by the Central Kansas Library System: click here.

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What Terminology should I know?

Term Description
Attachment

A file that is sent along with an email or Discussion Board message.

Bookmark

A bookmark acts like a shortcut to a web site.  Internet Explorer calls this a "Favorite" while Safari calls it a "Bookmark." Either way, it will allow you to revisit a web page at a later date without having to remember the URL to the page.

Browser

A browser, or web browser, is a program that allows people to interface to the World Wide Web allowing you to view web sites and move from one site to another.  Two examples would be Microsoft Internet Explorer or Safari

Chat

Real-time communication between two people via computer. Once a chat has been initiated, either person can enter text by typing on the keyboard, and the entered text will appear on the other person's monitor.

Cut

To remove an object from a document and place it in a temporary storage area. In word processing, for example, cut means to move a section of text from a document to a temporary area.

Default

This term is used to describe a preset value for some option in a computer program.

Discussion Board

A series of messages that have been posted as replies to each other. A bulletin board typically contains many threads covering different subjects. By reading each message in a thread, one after the other, you can see how the discussion has evolved.

Download

The process of sending information to your computer from the Internet or from another computer. 

Email

Electronic Mail

FAQ

Frequently Asked Questions.  Created to help answer a majority of questions that someone may have when coming to a web site for the first time.

Firewall

A firewall is used to protect a networked server from damage by those who log in to it. This can either be a computer equipped with security features, software protection, or both. A firewall allows only certain messages from the Internet to flow in and out of the internal network.

Floppy Disk Drive

A disk drive that can read and write to floppy disks.

GIF

Stands for Graphics Interchange Format.  This is a type of graphic image commonly used in web pages.

Hard Drive

Where files are stored inside your computer. This is usually not portable like a floppy disk or USB memory device.

Homepage

The starting point or main page of a web site.  This page usually has information about the site and links to other pages within the site.

HTML

"Hyper-Text Markup Language." HTML code is based on a list of tags that describe the format and what is displayed on web pages.

HTTP

"HyperText Transfer Protocol." It is the protocol used to transfer data over the World Wide Web.

Internet

Countless networks and computers all over the world that allow millions of people to share information.  This information is transferred through a series of lines collectively called the Internet Backbone.

Internet Explorer

Browser software that allows you to browse links on the Internet.

IP

"Internet Protocol." This allows for data to be transferred between systems over the Internet. It provides a standard set of rules for sending and receiving data via the Internet.

IP Address

A code made up of numbers that is separated by 4 dots that identifies a particular computer on the Internet.  Every computer, whether it be a web server or the computer you're using right now, requires an IP address to connect to the Internet.

ISP

Internet Service Provider gives you access to the Internet.

Java

Java is a computer programming language developed by Sun Microsystems. It is the programming language in which all of our Blackboard online courses are written.

JPG

Short for Joint Photographic Experts Group.  Type of Graphic Image Format.  Commonly used in Web Pages.

Login

User name or a code that identifies you to a certain server. It is often used in conjunction with a password to verify who is accessing the server.

MB

Short for megabyte (1,000,000 or 1,048,576 bytes, depending on the context).

Netiquette

Netiquette, or net etiquette, refers to etiquette on the Internet. Based on the Golden Rule, good netiquette is basically not doing anything online that will annoy or frustrate other people. Three areas where good netiquette is highly stressed are e-mail, online chat, and newsgroups.

Operating System

Usually referred to as the "OS," this is the software that actually "talks" with computer's hardware. Without an operating system, all software programs would be useless. The OS is what allocates memory, processes tasks, accesses disks and peripherals, and acts as the user interface.

Paste

To copy an object from a temporary storage area on your computer to a file. In word processing, text is moved from one place to another by cutting and pasting.

Safari Browser software that allows you to browse the World Wide Web. Safari is used on a MAC.
Server

A computer with a special service function on a network, generally receiving and connecting incoming information traffic

Upload

The process of sending information from your computer to the internet or to another computer. 

USB Memory Device Small portable device that allows you to store files.
User

A person who uses a computer

Web Page

Web pages are what make up the World Wide Web. These documents are written in HTML (HyperText Markup Language) and are translated by your Web browser.

Web Site

A collection of related, interlinked Web Pages.

WWW

The World-Wide Web. A graphical hypertext-based Internet tool that provides access to web pages created by individuals, businesses, and other organizations.

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Last Updated 1/23/08
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