CampusConnections

onlinehelp@wccc.edu Toll Free 1.800.262.2103 ext 4144 Dial Direct 724.925.4144 or 724.925.4138

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What is Blackboard? Logging into Blackboard (Username & Password) A Brief Tour of Blackboard Taking your first Online course? Try this self-quiz to see if you are ready. Your Email Address: CampusConnections Email Email Etiquette Taking Proctored Tests Academic Dishonesty Basic Skills Overview Basic Skills 1: Mouse and Keyboarding Skills Basic Skills 2: Study Skills, Reading Comprehension, and Work Habits Basic Skills 3: Internet Navigation Basic Skills 4: Word Processing Files Basic Skills 5: Saving Files Basic Skills 6: Email Computer Equipment 1: Hardware Computer Equipment 2: Internet Browser Computer Equipment 3: Anti-Virus Software Computer Equipment 4: Email Software What Terminology should I know?     Where can I purchase textbooks & software? Is Online Learning right for me? How do I register for online courses? What happens if I register late? How much do online courses cost? Will WCCC's online courses transfer to another school? How do I know when to start my class? How do I withdraw from an online course? Where can I get help with my subject material? How do I take tests? How do I access the Library from online? Where can I find support for Instructors?

Strategies for Successfully Completing Online Assessments Send Email or Use Messages from Inside of Blackboard Use the Discussion Board to Post & Reply Chat Sessions aka Collaboration Sessions Download Files From Blackboard Submit Files to Your Instructor Using the Blackboard Send Email Discussion Board Assignment Feature Digital Dropbox Where can I find Blackboard's Student Users Guide Send & Receive Office 2007 Files Configuring Internet Explorer Version 7 (Includes setting Blackboard as an Approved Site) Configuring Internet Explorer Version 6 (Includes setting Blackboard as an Approved Site) How do I know which version of Internet Explorer is on my computer? Dealing with Pop-up Blockers (I can't open Blackboard from CampusConnections.) I was booted out of a test and Blackboard will not let me take it again! Office 2007 Files I can't find my Draft posting to the Discussion Board. The timer is not visible during a quiz or exam. I did not get a one minute warning that time was nearly up on my assessment. I updated to Windows Vista and now I'm having problems with Blackboard. Turning off the Visual Text Box Editor (problem entering text in text boxes) The Blackboard web site seems to be down (I get a "page not found" or similar error). I cannot log into Blackboard. I can log into Blackboard, but can't find my class. I can't post anything to the class discussion board. My professor wants files in RTF — what is that? I am having trouble getting into the "Virtual Classroom" chat. I am having trouble downloading and/or opening a file. I am using AOL despite all the warnings about doing so. I am not getting email from my instructor or classmates. I am having trouble getting into my CampusConnections email account. The text is too small to read on my computer screen. Chat will not work on my Macintosh. Contact information for WCCC Blackboard Support

Last Updated 1/23/08
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