Blackboard Student Support
CampusConnections
blackboardsupport@wccc.edu
Toll Free 1.800.262.2103 ext 4144 or 4138
Dial Direct 724.925.4144 or 724.925.4138
Site Map
What is Blackboard?
Logging into Blackboard (Username & Password)
A Brief Tour of Blackboard
Taking your first Online course? Try this self-quiz to see if you are ready.
Your Email Address: CampusConnections Email
Email Etiquette
Taking Proctored Tests
Academic Dishonesty
Basic Skills Overview
Basic Skills 1: Mouse and Keyboarding Skills
Basic Skills 2: Study Skills, Reading Comprehension, and Work Habits
Basic Skills 3: Internet Navigation
Basic Skills 4: Word Processing Files
Basic Skills 5: Saving Files
Basic Skills 6: Email
Computer Equipment 1: Hardware
Computer Equipment 2: Internet Browser
Computer Equipment 3: Anti-Virus Software
Computer Equipment 4: Email Software
What Terminology should I know?
Where can I purchase textbooks & software?
Is Online Learning right for me?
How do I register for online courses?
What happens if I register late?
How much do online courses cost?
Will WCCC's online courses transfer to another school?
How do I know when to start my class?
How do I withdraw from an online course?
Where can I get help with my subject material?
How do I take tests?
How do I access the Library from online?
Where can I find support for Instructors?
Strategies for Successfully Completing Online Assessments
Send Email or Use Messages from Inside of Blackboard
Use the Discussion Board to Post & Reply
Chat Sessions aka Collaboration Sessions
Download Files From Blackboard
Submit Files to Your Instructor Using the
Blackboard Send Email
Discussion Board
Assignment Feature
Digital Dropbox
Where can I find Blackboard's Student Users Guide
Send & Receive Office 2007 Files
Configuring Internet Explorer Version 7
(Includes setting Blackboard as an Approved Site)
Configuring Internet Explorer Version 6
(Includes setting Blackboard as an Approved Site)
How do I know which version of Internet Explorer is on my computer?
Dealing with Pop-up Blockers (I can't open Blackboard from CampusConnections.)
I was booted out of a test and Blackboard will not let me take it again!
Office 2007 Files
I can't find my Draft posting to the Discussion Board.
The timer is not visible during a quiz or exam.
I did not get a one minute warning that time was nearly up on my assessment.
I updated to Windows Vista and now I'm having problems with Blackboard.
Turning off the Visual Text Box Editor
(problem entering text in text boxes)
The Blackboard web site seems to be down (I get a "page not found" or similar error).
I cannot log into Blackboard.
I can log into Blackboard, but can't find my class.
I can't post anything to the class discussion board.
My professor wants files in RTF — what is that?
I am having trouble getting into the "Virtual Classroom" chat.
I am having trouble downloading and/or opening a file.
I am using AOL despite all the warnings about doing so.
I am not getting email from my instructor or classmates.
I am having trouble getting into my CampusConnections email account.
The text is too small to read on my computer screen.
Chat will not work on my Macintosh.
Contact information for WCCC Blackboard Support
Last Updated 4/22/09
Copyright © 1999-2007 Westmoreland County Community College
Toll
Free 1.800.262.2103 ext 4144 or 4138 
